Welcome to Haven Homecare New England

Providing exceptional home care services to families and loved ones.

Welcome to Haven Homecare New England

Providing exceptional home care services to families and loved ones.

About Us

Haven Homecare New England is a private Home Care Agency. We are here to provide exceptional, compassionate, genuine, and safe care to families and their loved ones. Our aim is to be a part of your loved ones well-being and ensure that they maintain their level of Independence as much as possible in the comfort of their own homes.

Haven Homecare New England is committed to provide care you can count on. To ensure that your loved ones are in great hands, we ensure that our team is fully licensed and go through background checks. Our team also receives thorough training and continuing education to enhance their skills. We work diligently with families and their loved ones to ensure that their plan of care is personalized. Your peace of mind and satisfaction is our pride. 

We provide private yet affordable and customized homecare services that allows your loved ones to enjoy and receive the best care they deserve.

Our Vision

Participating in well-beings of older adults to improve quality of life and independence.

Our Mission

Haven homecare New England’s mission is to provide Compassionate and safe care daily to all families and loved ones.

Service Areas

Worcester county, Essex county, Middlesex county and Hamden County

Our Services

Personal care & hygiene

Home making & companionship

Rise & shine/ fluff & tuck

Concierge services

Learn More

Our Services

Personal care & hygiene

  • Eating: Assist with feeding
  • Bathing: Assist with washing the body, transferring in/out of tub/shower, bed-baths
  • Dressing/Grooming: Assist with putting on and taking off all items of clothing, braces and artificial limbs, hair care, shaving, and oral hygiene
  • Ambulation: Assist with walking, safe use of assistive devices, range of motion, and strengthening exercises
  • Toileting: Assist using the bathroom, bedside commode, urinal, bedpan usage
  • Incontinence: Assist with changing incontinence briefs, undergarments, pads and perform related skincare

Home making & companionship

  • Companionship: Encourage social participation, escort on outings and to recreational events, everyday stimulating conversation, phone call assistance
  • Safety: Supervision within the home to avoid falls, household accidents and ensure easy access to emergency contacts
  • Light housekeeping: Clean and keep tidy all living areas
  • Laundry: Assist with washing and changing bed linens and launder personal clothing
  • Meals: Prepare meals and snacks for the day.

Rise and shine/fluff and tuck

  • Rise and shine: Caregivers provide morning care, dressing, meal prep, and assist with getting ready for the day
  • Fluff and tuck: Caregiver assists with PM care, getting ready for bed, checking the home, locking doors…etc

Concierge services

  • Transportation: Escort with shopping (i.e. Grocery & clothes), errands, and doctors’ appointments, prescription pickup, mail management, pet care (i.e. dog walking), house checkups.

Live-in 24 hour and overnight care

  • Live-in care: The caregiver lives with the client in their home, supporting with their day-to-day needs and even being on call overnight. For many, live-in care becomes a lifeline, helping them to maintain their independence by avoiding a move into a nursing home. Room and board must be provided for the caregiver by the client. Live-in caregivers are paid a daily salary, not an hourly rate.
  • Twenty (24) hour care: With 24-hour care, there are multiple shift possibilities throughout the day. Each shift is assigned to a different caregiver to allow breaks. This avoids the fatigue of the caregiver and ensures that the client is receiving the best possible care. The most common shift is receiving the best possible care. The most common shifts are either three 8 hour shifts or two 12-hour shifts. This means that someone is with the client day and night. There is no lapse in time. 24-hour care is billed on an hourly basis.
  • Overnight care: Overnight care is offered to ensure the safety and security of clients who may get up frequently during the night or wander due to dementia or Alzheimer’s disease. Caregiver shifts are typically 12-hour shifts.

Our payment options

  • Private pay
  • Veterans benefits
  • Long term care insurance

Our Team

Our team of professionals are carefully screened and Cori-checked prior to being hired. They are trained and knowledgeable in the care they provide. Our team members are effective communicators, empathetic and compassionate.

Certified nursing assistants

Our certified nursing assitants are trained, certified and licensed by the state. Their role is to provide activities of daily living such as bathing, showering, grooming, and other personal hygiene tasks to our clients who might have trouble with on their own.

Home health aides

Our home health aides are trained, certified and particularly specialize in geriatric care. They assist our clients who are unable to care for themselves or perform activities of daily living such as cooking, light house keeping, dressing, and bathing.

Personal care assistants

Our personal care aides, also knwon as companions, assist with activities of daily living of our clients. They perform light cleaning, meal preparing, running errands, as well as assisting clients with bathing, showering, grooming, and other personal hygiene tasks.



Haven Homecare New England, 44 Bearfoot road Suite 200 Northborough, MA 01532

Monday-Friday: 9:00 AM to 5 PM

Saturday: 9:00 AM to 5 PM

Sunday: Closed

Phone: +1508-921-0039